Blag Lady became quite cross yesterday. Not only was she fined £20 for forgetting to buy a train ticket to go one stop (Oyster prepay makes you think you have a travel card) but she also had the misfortune of spending good money in a specious little patisserie near Borough Market. I say little: they had two floors and no toilet. It should have been obvious that Lila’s Patisserie on Bedale Street SE1 was not up to the job when I enquired about what was inside a very attractive chocolate parcel in the cabinet: a monosyllabic ‘cream’ was the reply. (Ironic isn’t it how the word which describes a word with one syllable actually has five?) Anyway, I digress… Actually on further probing said cake had dark chocolate mousse within but by that time my will to buy it had dwindled and I made do with tea and a small truffle. When I went upstairs, erroneously, to use the (non-existent) loo I was promptly ordered down first by the monosyllabic assistant who had suddenly acquired a larger vocabulary (English was not her first language) and then by a gargoylesque proprietor. As I exited the establishment I noticed a sign for a new pastry chef in the window. So even people paid to be there were leaving.
I nearly took a picture of the wilted brown lilac on the table before the no loo stand off which would have illustrated this post quite nicely. But wanting to be positive and upbeat and all that I didn’t. The lady at the next table had said it was illegal not to provide a loo and was very sympathetic. Anyway after too much time obsessively twitching and clicking in a really GOOD cafe with excellent customer service called The Old Clapham I finally found the Southwark Council Environmental Health website and was downcast to see the word ‘recommended’ in relation to this pressing issue. So (after nipping to the loo) I whizzed off a quick enquiry using the free wi-fi as provided in the Old Clapham and tucked into the complementary tea cake the charming Venezuelan waitress had popped onto my plate (note that English was not her first language either: despite this I know that the most popular soft beverage in Caracas is a drink called ‘malta’ or malt, which they drink cold with milk). Then I went home on the bus, managing somehow to avoid any further altercation.
This morning I picked up my mobile wondering who was calling from a private number. To my surprise it was not a representative from the Poetry Death Squad – a harder, tougher version of the Bad Cop Mentor division – who I am due to meet today in yet another cafe, but a personable and efficient man from Southwark Environmental Health. We had a 12 minute chat about toilet provision and I can now claim if not to be an expert, to at least be fully informed.
So, I regret to report that it is NOT a legal obligation to provide a loo unless you are a pub or have a licence to sell alcohol. It is down to the discretion of the owner. Each council may have different bylaws, but this is the case for Southwark. If it were a ‘public inconvenience – no pun intended’ that led to hoards of staggering men urinating in alleys and causing a right stink, then that would be a different matter. So there you have it! This impolite establishment is not about to be busted by the powers that be for ignoring the council’s recommendations and I have had to make do with slagging (see New Name Game for the euphonic potency of the word ’slagging’) them off on the blag.


